Chichen Itza Tour - Frequently Asked Questions

Small-group tours start from $99 USD per adult, private tours from $199 USD per person. The INAH entrance fee (697 MXN in 2026) is separate - see our Entrance Fee & Tickets guide.

On our standard tours the ~$35 USD entrance fee is paid on arrival in cash - this keeps the tour price lower for travelers who already have their tickets. Private tours can include tickets on request.

About 12 hours door-to-door from Cancun (pickup 7am, back by 7pm). From Mérida it's shorter - around 8 hours.

Yes - free pickup at any hotel in the Cancun Hotel Zone, downtown Cancun, Playa del Carmen, Tulum Hotel Zone/Aldea Zama, Riviera Maya resorts and Mérida centro. Airbnbs are welcome too, just share the address.

No. We confirm your seat over WhatsApp with no card and no deposit. You pay the driver in cash (USD or MXN) or by card on the day of the tour.

Free cancellation up to 24 hours before pickup. See the full Cancellation Policy.

Comfortable shoes, hat, sunscreen (biodegradable for the cenote), a swimsuit, towel and small cash (MXN) for the entrance fee and lunch.

Absolutely - see our Is Chichen Itza Worth It? guide. With early pickup you'll be at the pyramid before the crowds arrive around 11am.

Yes, all our guides are bilingual (English + Spanish); Portuguese, French and German are available on request for private tours.

Yes. We hold federal transportation permits, full passenger insurance, and INAH-registered guides. 4.9/5 across 2,400+ reviews.